Frequently Asked Questions
Everything you need to know about your Roark experience, from shipping to sustainable craftsmanship.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear sooner for your next adventure.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Returns for store credit are free, while returns for a refund to the original payment method incur a small shipping fee.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. Our apparel generally follows a standard athletic fit, but we recommend checking specific garment dimensions to ensure the perfect fit.
Are Roark products covered by a warranty?
Yes, we stand behind our craftsmanship. Roark products are guaranteed against manufacturing defects in materials and workmanship for one year from the date of purchase.
Does Roark ship internationally?
Currently, we ship to select international destinations. Shipping costs and delivery timelines vary by country and will be calculated automatically during the checkout process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.